30+ Years Local Kent Trade • Checkatrade Verified & Three Best Rated®

Customer Reviews for C.L. Baker in Sittingbourne & Kent

I have been working on roofs around Sittingbourne, Swale, and North Kent for more than thirty years. When you hire C.L. Baker, you deal directly with me—Chris Baker—from the first roof inspection to the final tidy-up. Every review reflects genuine work completed by my own hands, with zero subcontractors or sales reps.

Why Homeowners Recommend Us

  • ✓ No Subcontractors: Every survey, repair, and full re-roof is carried out and overseen personally by Chris Baker.
  • ✓ Recognised Local Track Record: Vetted on Checkatrade and listed among the Three Best Rated® roofers in Sittingbourne.
  • ✓ Plain-Speaking Diagnosis: Honest advice on whether your property needs a straightforward tile repair or a full strip and retile.
  • ✓ Built for Kent Weather: Proper specification of Code 4 and Code 5 lead, breathable membranes, and mechanical dry-fix systems.
Verified Customer Feedback

Recent Google Reviews from Across North & Mid Kent

Below is recent feedback left by property owners we have helped across Sittingbourne, Swale, Medway, and surrounding Kent towns. You can click any review card to verify it directly on Google.

★★★★★ 5/5
Google Verified

"The work was carried out efficiently and well and I am very pleased with the result."

★★★★★ 5/5
Google Verified

"The work force went above and beyond to do the job, Very polite, great communication and happy with the work completed. Would definitely recommend these men""

Emma Woodcock Read on Google →
★★★★★ 5/5
Google Verified

"Roof repair on my tiled roof. Good communication and a fair price! Would highly recommend 5🌟"

Want to read more feedback or leave a review of your own?

View our complete history of customer reviews on our official Google Maps listing, or call us directly if you would like to discuss a roofing job in your area.

See All Reviews on Google Maps
Personal Accountability

Why Having the Business Owner on Your Roof Matters

A lot of roofing complaints in the trade come down to the same problem: a salesperson quotes the job, and then an unfamiliar crew of subcontractors turns up on the day with little understanding of what was agreed. That never happens with C.L. Baker.

Born and educated locally in Sittingbourne at Ethelbert Road School (now The Abbey School), I have spent over three decades working on Kent’s specific mix of housing stock. When you ring me to look at water ingress, slipped tiles, or a failing flat roof, I inspect the rafters, battens, and flashings myself, explain the exact point of entry, and carry out the work personally.

Clear Inspection & Photos

For homeowners, landlords, and commercial clients, I explain clearly what has failed at roof level so you know exactly what you are paying for.

Full Building Regs Compliance

When a pitched roof strip and retile Sittingbourne project covers over 25% of the thermal envelope, we ensure full Part L insulation compliance.

Chris Baker on a pitched roof with fresh battens and breathable underlay installed
Direct On-Site Supervision: Chris Baker installing breathable underlay membrane and new treated timber battens during a pitched roof renewal.
Proven Across Every Discipline

The Roofing Work Behind Our Reputation in Kent

Based in Bapchild, Sittingbourne, C.L. Baker provides direct, owner-operated roofing services across North and Mid Kent within a 20-mile radius. Different parts of our catchment put very different demands on a roof, and our reputation is built on specifying the right materials for each property type.

Handmade Kent peg tiles and new timber roofing battens on a pitched roof renewal in Kent

Pitched Roofs, Slate & Kent Peg Tiles

From concrete interlocking tile renewals in Sittingbourne to Kent peg tile repairs Faversham conservation properties require, and slate roof repairs Canterbury homeowners rely on, we match traditional and modern materials accurately.

Seamless grey GRP fibreglass flat roof installation on a residential garage in Kent

GRP Fibreglass & Felt Flat Roofing

Whether you need a flat roof replacement Bapchild ME9 or experienced GRP fibreglass flat roofers Sheerness property owners trust against salt air and estuary gales, we lay heavy-duty joint-free resin and torch-on felt systems.

Chimney stack repointing and brick repair on scaffolding by C.L. Baker

Chimney Remediation & Leadwork

Perished mortar and split flashings cause persistent damp. We handle chimney stack repointing Medway wide, structural chimney removal terraced house Rochester projects, and lead valley and flashing repair Chatham homes require.

Urgent Leak & Storm Response

From an emergency roof leak repair Swale call-out to a storm damage roof inspection Whitstable and Herne Bay homeowners need after high coastal winds, we trace leaks quickly and make roofs watertight.

uPVC Roofline & Guttering

Rotten timber eaves and leaking rainwater goods are replaced cleanly, including complete uPVC fascia and guttering replacement Gillingham, Rainham, Snodland, and Ashford Kent properties require.

Commercial & Industrial

We carry out dependable commercial roofing repairs Sittingbourne Eurolink businesses and Maidstone industrial units rely on to prevent operational disruption.

Common Questions

Questions About How We Work & Quote

Do you use subcontractors or agency labour on site?

No. I personally survey, manage, and work on your roof from start to finish. We never pass work out to third-party subcontractors or casual agency teams, which is why our standard of finish stays consistent across every review.

What is the difference between repairing a leak and doing a full strip and retile?

A localized repair fixes an isolated failure—such as a cracked tile, slipped slate, or lifted Code 4 lead flashing—where the surrounding roof remains sound. A full strip and retile is only recommended when the underlying timber battens are rotten and the old bituminous 1F felt underlay has perished across the roof pitch.

Do I need Building Regulations approval to replace my roof in Sittingbourne?

Yes. If you are replacing more than 25% of a roof’s surface area, it requires notification through STG Building Control Partnership (covering Swale, Medway, and Canterbury) or your local council to verify that thermal insulation meets Building Regulations Part L. We guide you through this clearly during the survey.

Do I need a scaffolding permit for work on a street-facing terrace in Rochester or Strood?

If scaffolding has to stand on a public pavement or highway—which is common on tight Victorian streets in Rochester, Strood, Chatham, and Sittingbourne—a highways licence from Medway Council or Kent County Council (KCC) Highways must be arranged prior to erection. Also, if we are removing a shared chimney or working on a party parapet wall, we will remind you of your obligations under the Party Wall etc. Act 1996.

Speak Directly to Chris Baker About Your Roof

Whether you have water coming through a ceiling right now or you want a straightforward, honest appraisal for a planned roof replacement anywhere within 20 miles of our base at Lomas Road, Bapchild, Sittingbourne, ME9 9BD, give me a call. If I am on a roof when you ring, leave a message and I will get straight back to you.